Terms and Conditions

Carryboy products are an aftermarket product, not a genuine Original Equipment Manufacturer (OEM) product.

    Some Carryboy accessories have been designed and engineered model specific using vehicle templates so we can guarantee a proper and nice fitment.
    Please note: Any Carryboy product/s for canopies on our website are designed to fit only on Carryboy Canopies. They will not fit on any other OEM or aftermarket canopy.

    Carryboy are not responsible if damage is caused by installation of our products on OEM or other aftermarket brand canopies.
    Professional installation is recommended for some of our accessories, Carryboy are not responsible for incorrect fitment that may cause damage to the product and/or vehicle.
    No Refunds for simply change of mind.
              Full payment must be made at the time of ordering.

                  Due to the size of some accessories postage will be via registered courier service and signature will be required on delivery. Larger items i.e Tradesmen Racks or Slide Floors cannot be shipped to P.O boxes or residential addresses and therefore will need to be shipped to a business address or alternatively pick up is available from our Melbourne Head Office.

                  Please note if no one is present at the time of delivery your item will be redirected back to the shipping depot and you will be charged a re delivery fee of $50 inc GST.

                  Smaller items 3kgs or under can be shipped via Australia Post and can be delivered to a P.O Box, residential or business address. Carryboy are not liable if items are lost or stolen if delivered without a signature.

                      Tracking information will be emailed to your email address provided at the time of purchase. Carryboy Australia takes no responsibility for slow or late delivery of items by the courier service or Australia Post. Investigations into lost items will not be lodge until 2 weeks from the date of dispatch.

                          Items will be dispatched withing 24-48 hrs Delivery times are estimated to be 3-5 working days to metro areas and 5-7 working days for regional. These times may vary depending on demand and peak season delays with courier companies.

                              Carryboy Accessories come with a 12 month Manufacturer Warranty, as stated in the description of each product. Any warranty claim will be direct to Carryboy Head Office. Lodging a warranty claim must be accompanied with a receipt of purchase.

                              Carryboy reserve the right to reject returns on any items found deemed to be damaged, misused or incorrectly installed.